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Showing posts with label salesforce. Show all posts
Showing posts with label salesforce. Show all posts

Thursday, September 1, 2016

10 Ways Artificial Intelligence Will Change the Customer Experience - Salesforce Blog

The huge amount of data we generate is a mixed blessing. It gives us better insight into human behavior, but it’s also a lot more stuff to sort through. For helping us wade through our data, and make better use of it, we’ll turn to AI (artificial intelligence) for things as complicated as navigating the sales journey to just figuring out what the doggone temperature is outside.



10 Ways Artificial Intelligence Will Change the Customer Experience - Salesforce Blog

Wednesday, August 31, 2016

Salesforce Grants Equity Awards Under Its Inducement Equity Incentive Plan

San Francisco—August 25, 2016—Salesforce (NYSE: CRM), the Customer Success Platform and world's #1 CRM company, today announced it has granted equity awards under its 2014 Inducement Equity Incentive Plan (the "Plan") to new employees who joined Salesforce in connection with its acquisition of Demandware, Inc. (“Demandware”). The Plan was adopted by the Salesforce Board of Directors in July 2014, in accordance with New York Stock Exchange Rule 303A.08.

https://www.salesforce.com/company/news-press/press-releases/2016/08/160825.jsp

Monday, July 30, 2012

SAP Positioned in Leaders Quadrant for Salesforce Automation

Press release:


SAP Positioned in Leaders Quadrant for Salesforce Automation

SAP AG (NYSE: SAP) today announced it has been positioned by Gartner, Inc. in the Leaders quadrant of the Magic Quadrant for Salesforce Automation report.1
"We believe this is a confirmation of SAP's commitment and strategy to help our customers run their 21st-century sales organizations better than ever before," said Dietmar Bohn, vice president, Solution Management, Line of Business Sales, SAP. "Companies are embracing the new rules of selling to today's confident and socially connected buyers by arming the sales team with the tools that enable today's sellers to make an impact in every deal. SAP offers a broad suite of CRM solutions that provides sales team with deep customer insights, the ability to collaborate effectively by harnessing tribal sales knowledge and the agility to respond to customer and market events as they occur."
Part of SAP Business Suite software, the SAP Customer Relationship Management (SAP CRM) application enables companies to provide excellent customer experiences and maximize the effectiveness of every customer interaction across sales, marketing, service, finance, supply chain, logistics, manufacturing and human resources.
SAP also offers a natively-built cloud application for sales effectiveness, the SAP Sales OnDemand solution. Launched in mid-2011, it is designed to specifically support the way sales professionals work and help them sell more effectively in a mobile and collaborative environment.
For more information on SAP CRM, visit the Customer Experience Edge website,www.360customerview.com. To learn more about SAP Sales OnDemand, visitwww.sales.ondemand.com. For more information, visit the SAP Newsroom. Follow SAP on Twitter at@sapnews and @sapcrm.
1 Gartner "Magic Quadrant for Salesforce Automation" by Robert P. Desisto, 18 July 2012.