PRESS RELEASE

Cisco Inaugurates Global Support Center in Krakow

Latest Communication and Collaboration Technologies, Including Cisco TelePresence, Connect the Krakow-Based Team with the Cisco Community, Partners and Customers

KRAKOW, Poland – May 31st, 2012 – Cisco today announced the official opening of the Cisco Global Support Center in Krakow. The center complements existing locations to provide technical and business services to internal and external stakeholders, including channel partners and customers, across multiple functional groups such as Cisco Services, Finance, Operations and others.

The Cisco Global Support Center in Krakow is part of a network of operations located around the globe and has a special focus on Europe, Middle East, Africa and Russia (EMEAR).

The first group of employees is already on-site, and Cisco expects that the number of employees will increase to approximately 80 people by August 1, 2012.

The center is located in Krakow's Podgorze district and features the latest communication and collaboration technologies, including a Cisco TelePresence® room. Cisco TelePresence connects the local team with the global Cisco community and enables virtual face-to-face meetings across a network of more than 1,000 Cisco TelePresence Suites® in 270 major cities and 70 countries. Additionally, with intercompany Cisco TelePresence, meetings can be extended to partners and customers.

Supporting Quotes:

• Olivier Kohler, senior vice president, Global Business Services, Cisco

"The Cisco Global Support Center in Krakow is an essential part of our strategy to enhance the way we serve our customers, partners and internal stakeholders while taking advantage of a shared infrastructure across various businesses and functions.  We are truly impressed by the availability of the highly educated talent and excellent communications infrastructure in Poland, and here in Krakow. By establishing a shared services center in Central Europe, our aim is to get closer to our customers, in terms of geography and time zones, while offering the convenience of support in multiple languages.

• Ana Pinczuk, vice president, Technical Support, Cisco

"We are excited to grow our services team in Krakow as we continue to expand our presence in Europe, Middle East, Africa and Russia. The talent pipeline is exceptional, both in terms of technical skills and services capabilities, and will certainly allow us to further differentiate the experience we provide to EMEAR and global customers."

Tags, Keywords: Cisco, Poland, Cisco Global Support Center in Krakow

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Supporting resources:

• Cisco website

About Cisco 
Cisco (NASDAQ: CSCO) is the worldwide leader in networking that transforms how people connect, communicate and collaborate.  Information about Cisco can be found at http://www.cisco.com. For ongoing news, please go tohttp://newsroom.cisco.com. Cisco equipment in Poland is provided by Cisco International Limited, a wholly owned subsidiary of Cisco Systems, Inc.

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Nuance Dragon Dictation and Dragon Search App Now Available in the Czech Republic and Romania

Dragon Apps Expand Availability and Language Support in Eastern Europe; Czech and Romanian Consumers Now Have a Faster and Easier Way to Send Text Messages and Emails, Update Twitter and Facebook, Search for Web Content and More Just by Speaking

Burlington, Mass., Prague, Czech Republic and Bucharest, Romania – May 11, 2012 – Nuance Communications, Inc. (NASDAQ: NUAN) today announced that its Dragon Dictation and Dragon Search applications for the iPhone, iPod touch and iPad are available for free in the Czech Republic and Romania App Stores. Supporting the Czech and Romanian languages as part of their Eastern European expansion, Dragon Search and Dragon Dictation allow iOS consumers to quickly and easily dictate SMS text messages, emails, social media updates, mobile Web searches and more, up to five times faster than typing.

“Dragon Dictation and Dragon Search have already demonstrated success across Eastern Europe, attributable to the intense global demand for voice-enabled mobile platforms,” said Michael Thompson, senior vice president and general manager, Nuance Mobile. “33 countries later, the momentum behind the Dragon Apps hasn’t stopped – and consumers worldwide can be sure we’ll continue to rollout the Apps in even more countries this year.”

Dragon Dictation is iOS-5 compatible and features a pop-up toolbar with app icons that enable users to easily access email, SMS, Facebook or Twitter status bars, or the clipboard. Dragon Dictation also includes a convenient Auto Save function that retains dictated text when the user is interrupted by an incoming phone call.

Dragon Search allows users to simply speak any search query to quickly and easily find information and knowledge on the mobile Web. Dragon Search features Nuance’s unique and innovative Dragon Search Carousel, which delivers faster, smarter search results within seconds across multiple channels all at once including Google, Yahoo!, Twitter, iTunes, Wikipedia and YouTube.

Dragon Dictation and Dragon Search are now available for free from the Apple App Store in the Czech Republic and Romania. To download in the Czech Republic, visit the Dragon Dictation and Dragon Search pages, and to download in Romania, visit theDragon Dictation and Dragon Search pages.

Dragon Dictation and Dragon Search are also available in the US, Canada, Mexico, UAE, UK, Germany, Japan, China, Taiwan, Hong Kong, Korea, Australia, Brazil, Austria, Belgium, Denmark, Egypt, Finland, France, Hungary, Indonesia, Italy, Netherlands, Norway, Poland, Portugal, Saudi Arabia, Spain, Sweden and Switzerland App Stores. In addition to Czech and Romanian, the Dragon Dictation and Dragon Search support U.S, UK and Australian English, Japanese, Mandarin Chinese, Taiwan Mandarin, Cantonese, Korean, Bahasa Indonesia, Hungarian, Danish, Dutch, Finnish, European and Canadian French, German, Italian, Norwegian, Polish, European and Brazilian Portuguese, Russian, European and Americas Spanish, Swedish, and Standard Arabic. And with multilingual capabilities, all Dragon app users are able to easily switch between supported languages as they come available.

To learn more, visit www.NuanceMobileLife.com. Also be sure to follow us on Twitter @NuanceMobile, and become a Fan of Dragon Mobile Apps on Facebook.

Nuance Communications, Inc. (NASDAQ: NUAN) is a leading provider of voice and language solutions for businesses and consumers around the world.  Its technologies, applications and services make the user experience more compelling by transforming the way people interact with devices and systems. Every day, millions of users and thousands of businesses experience Nuance’s proven applications.  For more information, please visit www.nuance.com.

Best Buy's Geek Squad® And AARP Announce Customized Program To Help AARP Members Make The Most Of Their Technology

Best Buy's Geek Squad® And AARP Announce Customized Program To Help AARP Members Make The Most Of Their Technology

Geek Squad Tech Support & Guidance for AARP Members Service Provides Preferred, Unlimited Access to Geek Squad Agents By-Phone, Online and In-Store RICHFIELD, Minn., April 25, 2012 - Geek Squad, Best Buy's 24-hour tech support task force, and AARP today announced the launch of a new program that provides millions of AARP members nationwide access to advice and special discounts on Geek Squad services.  Called Geek Squad Tech Support & Guidance for AARP Members, the comprehensive subscription program supports AARP members with their personal technology through access to Geek Squad Agents by phone, online and in-store, as well as discounts on in-home service calls. "AARP members tell us they appreciate the advantages that today's technology brings to their lives - from staying connected with family and friends to improving their very health and well-being," said Angela Jones, senior vice president for AARP Services, Inc., AARP's wholly owned for-profit subsidiary. "This new benefit will give AARP members peace of mind in knowing that they can get help with their computers, tablets and other devices when and where they want it." Geek Squad's own customer demographics attest to the growing interest in unlimited access to tech support from people who are 50 and older.  For example, more than one-third of subscribers to the Geek Squad Tech Support service for computers and tablets are between the ages of 55 and 64.  "The benefits of technology are well known and highly desirable to the 50+," said George Sherman, senior vice president of Best Buy Services.  "What AARP members see in Geek Squad is an adviser who can help them choose the devices that are right for them, and make the most of their gear for as long as they have it." Geek Squad Tech Support & Guidance for AARP Members has been custom designed to address the needs of AARP members.  Starting at $169.99 for a one-year subscription, AARP members enjoy unlimited access to Geek Squad Agents online, in-store and by phone.*  Key benefits of the program include: ·         A personal shopper program tailored to AARP members through a dedicated 1-800 phone line, exclusive email access and seamless order process, supported by a captive team of Geek Squad Agents who have completed specialized training to support AARP members specifically. ·         Set-up/installation of computers, tablets and peripherals through access to Geek Squad Agents in-store and online. ·         Diagnostics, troubleshooting and repair services in-store and online for computers and computer peripherals. ·         Special discounts on additional Geek Squad services, including 15 percent off all in-home and in-store services, and 25 percent off all online services.  ·         Free recycling and disposal of CE products in 12 categories, regardless of where or when the item was originally purchased. ·         Training via phone and online on topics members request, including iPod/MP3 players, social media, digital media, digital cameras, email and Internet safety. AARP members may obtain more information about the program by calling 1-800-921-0907 or visiting aarp.geeksquad.com. About Geek Squad Since its expansion nationally in 2004, Geek Squad has grown to nearly 20,000 technicians who support install and repair for consumers and small businesses alike, including computing, home theater, auto electronics, mobile devices and appliances. Geek Squad technicians are available at Precincts in all Best Buy U.S. stores, through house calls and via online chat, remote support or over-the phone 24 hours a day, seven days a week. About Best Buy Co., Inc. Best Buy Co., Inc. (NYSE:BBY) is a leading multi-channel global retailer and developer of technology products and services. Every day our employees - 167,000 strong - are committed to helping deliver the technology solutions that enable easy access to people, knowledge, ideas and fun. We are keenly aware of our role and impact on the world, and we are committed to developing and implementing business strategies that bring sustainable technology solutions to our consumers and communities. For additional information about Best Buy, visit http://www.investors.bestbuy.com/. About AARP AARP is a nonprofit, nonpartisan organization with a membership that helps people 50+ have independence, choice and control in ways that are beneficial and affordable to them and society as a whole. AARP does not endorse candidates for public office or make contributions to either political campaigns or candidates. We produce AARP The Magazine, the definitive voice for 50+ Americans and the world's largest-circulation magazine with nearly 35 million readers; AARP Bulletin, the go-to news source for AARP's millions of members and Americans 50+; AARP VIVA, our bilingual multimedia platform for Hispanic members; and our website, AARP.org. AARP Foundation is an affiliated charity that provides security, protection, and empowerment to older persons in need with support from thousands of volunteers, donors, and sponsors. We have staffed offices in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands. About AARP Services, Inc.  AARP Services, Inc., founded in 1999, is a wholly-owned taxable subsidiary of AARP. AARP Services manages the provider relationships for and performs quality control oversight of the wide range of products and services that carry the AARP name and are made available by independent providers as benefits to AARP's millions of members. The provider offers currently span health products, financial products, travel and leisure products, and life event services. Specific products include Medicare supplemental insurance; credit cards, auto and home, mobile home and motorcycle insurance, life insurance and annuities; member discounts on rental cars, cruises, vacation packages and lodging; special offers on technology and gifts; pharmacy services; legal services; and long term care insurance. AARP Services also engages in new product development activities for AARP and provides certain consulting services to outside companies. *Tech Support & Guidance for AARP Members pricing varies by term (one, two or three years) and is discounted further when subscriptions are purchased along with a tablet or a computer from Best Buy.  For example, with a hardware purchase, a one year subscription is $99.99 - and $169.99 without a computer or tablet purchase.