Accel Frontline Chooses Nimsoft Unified Manager

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Accel Frontline Chooses Nimsoft Unified Manager

IT Infrastructure Services Provider Delivers Monitoring and Ticketing to Customers Across India

Campbell, Calif.–May 8, 2012—Nimsoft today announced that Accel Frontline, an IT infrastructure services company based in India, has selected Nimsoft Unified Manager to provide proactive monitoring, incident ticketing and reporting to customers while utilizing minimal on-site resources.

Click to tweet: Accel Frontline Chooses Nimsoft Unified Manager to Deliver Monitoring & Ticketing to Customers #ITSM http://bit.ly/KiSRG6

Accel Frontline chose Nimsoft Unified Manager to replace individual point solutions that were inefficient and required time-consuming integration work. Nimsoft Unified Manager offers Accel Frontline’s customers superior flexibility, greater configuration capabilities and a wide range of out-of-the-box probes to ease integration with their diverse IT environments. 

“We now have a single solution with unified dashboards and reporting features that save us time and enables us to provide our clients with full visibility into the state of their IT environments,” said Ravi S. Madhavan, assistant vice president at Accel Frontline.  “With Nimsoft Unified Manager, we can now deliver more value to SMB and enterprise clients―while also reducing operating expenses through remote support services via our managed services operation center (MSOC).”

“By delivering a unified, cost-effective and rapidly deployable solution that addresses customers’ core monitoring and incident ticketing needs, Nimsoft is helping Accel Frontline significantly differentiate itself from its regional competitors,” said Mark Frost, general manager, Nimsoft Solutions Group.  “We will continue to deliver solutions that enable our partners worldwide to fulfill the growing market demand for cloud-based turnkey services that optimize IT performance and agility while lowering cost.”

About Accel Frontline

Founded in 1991, Accel Frontline delivers IT Infrastructure Services to more than 3,000 customers across India. The company also offers systems integration, facilities management, software services, hosting, remote infrastructure management and managed services.  With a track record for superior execution and growth, Accel Frontline employs more than 2000 qualified and experienced professionals and was named by DQ among the top 10 employers in the Indian IT industry for employee satisfaction for three consecutive years.
 

About Nimsoft

Nimsoft provides integrated, IT management as service solutions for businesses and service provider customers globally, including 1&1, CDW, SoftLayer, SunGard Availability Services, Sur La Table, TriNet, and Virgin America. The company’s Nimsoft Unified Manager is an industry-leading solution that helps organizations easily monitor and manage IT services in increasingly complex business environments. Nimsoft solutions integrate with existing resources from the data center to the cloud, and are available on a pay-as-you-go basis. For more information, visit www.nimsoft.com.