ServiceNow strengthens Dell’s growing managed-service portfolio with added standardization, automation and predictive analytics that will improve speed of delivery, productivity and provide a more consistent service experience. These capabilities will help advance Dell’s already mature ITSM processes and Information Technology Infrastructure Library (ITIL®) Service Management approach to delivery by enabling greater operational flexibility while focusing on entitlement, mobility, and multi-partner environments.
Dell's agreement with ServiceNow for stronger IT Service Management capabilities | Dell
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