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Showing posts with label hospitality. Show all posts
Showing posts with label hospitality. Show all posts

Thursday, May 3, 2012

BOARDWALK FRESH BURGERS AND FRIES® IMPROVES OPERATIONS AND SUPPORTS RAPID FRANCHISEE EXPANSION WITH MICROS POS AND MYMICROS.NET BUSINESS INTELLIGENCE SOLUTION


BOARDWALK FRESH BURGERS AND FRIES® IMPROVES OPERATIONS AND SUPPORTS RAPID FRANCHISEE EXPANSION WITH MICROS POS AND MYMICROS.NET BUSINESS INTELLIGENCE SOLUTION

Growing QSR chain selects technology partner for all locations due to superior functionality and quality
Columbia, MD – May 3, 2012—MICROS Systems, Inc. (NASDAQ:MCRS), a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce that Boardwalk Fresh Burgers and Fries® has selected MICROS as its restaurant technology partner. Boardwalk Fresh Burgers and Fries® is currently in a rapid growth stage, with contracts for 450+ locations worldwide where MICROS will provide the MICROS Restaurant Enterprise Series (RES) point-of-sale system and the mymicros.net cloud-based reporting and business intelligence platform.
Since 1981, the Maryland-based favorite, Boardwalk Fries®, sister company of Boardwalk Fresh Burgers and Fries®, has served the local community with traditional American food offerings, launching its concept with fresh handcut fries and then adding burgers and other offerings to the menu to meet consumer demand. By 1987 Boardwalk Fries® had locations from coast to coast in the United States, primarily in community shopping malls. However, in 2007 Boardwalk Fresh Burgers and Fries® was born in an effort to meet the consumers’ demand. By taking its new concept into free standing units and strip centers, it could expand its menu options with a focus on fresh products. The brand is now expanding globaly and has partnered with MICROS to support its restaurant technology needs. With its strong worldwide sales, training, serivce, and support network and state-of-the-art solutions, MICROS is able to address the demands of this expanding restaurant chain.
"At the store level, MICROS RES is extremely user friendly for our employees, and we are realizing improved order accuracy with fewer kitchen errors, resulting in an improved customer experience and better bottom line," stated Fran DiFerdinando, Executive Vice-President of Boardwalk Fresh Burgers and Fries®. "From a corporate standpoint, mymicros.net provides our management team real-time reporting and business intelligence. These capabilities allow the team to make time sensitive and immediately actionable decisions, which affect all facets of our business from a local level to the master franchisee to the corporate office."
"We have found that the quality of the software, hardware, and service provided by MICROS surpasses all of our legacy technology," declared Fran DiFerdinando. “We are confident that MICROS will continue to provide us with superior software solutions and service as we expand our operations.”
"We are very excited to have been selected by Boardwalk Fresh Burgers and Fries® for the opportunity to provide the highest level of technology products, support, and service to its corporate and franchised
locations," said Ed Chapel, Senior Vice President of MICROS North American Distribution. "With the large amount of interest in this growing quick-service restaurant chain, we look forward to a long and prosperous partnership with Boardwalk Fresh Burgers and Fries®."
About Boardwalk Fresh Burgers and Fries
In the summer of 1980, brothers Dave and Fran DiFerdinando were strolling down the world famous Boardwalk in Ocean City, Maryland. They, like many other vacationers, had vacationed there as children and would come every summer to enjoy the rides and the legendary fresh-cut fries. They had the idea to make those famous fries accessible to everyone around the country, not just those at the beach.
"Why would customers wait in line for just French fries,” everyone asked? Because they are fresh-cut every morning, cooked multiple times in a special recipe, made to order, lightly salted, and served piping hot. The two brothers opened the first Boardwalk Fries® in White Marsh Mall, White Marsh, Maryland, in 1981 and by 1987 they had franchises from coast to coast. As time passed, customers began asking for more. They wanted a burger to go with their fresh-cut Boardwalk Fries. It couldn't just be any burger; it had to be consistent with their concept of a fresh product. The only solution was a never frozen, hand formed burger that was prepared every morning and made to order. From this original concept, Boardwalk Fresh Burgers and Fries® was born! For more information, visitwww.boardwalkfreshburgersandfries.com
About MICROS Systems, Inc. 
MICROS Systems, Inc. provides enterprise applications for the hospitality and retail industries worldwide. Over 330,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 180 countries, and on all seven continents. In addition, MICROS provides property management systems, central reservation and customer information solutions under the brand MICROS-Fidelio for more than 26,000 hotels worldwide, as well as point-of-sale, loss prevention, and cross-channel functionality through its MICROS-Retail division for more than 100,000 retail stores worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS.
For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Vice President of Marketing at (443) 285-8144 or (866) 287-4736. You can also visit the MICROS website atwww.micros.com or send an email to info@micros.com . Follow MICROS on Facebook ,LinkedIn , YouTube , and the MICROS Blog .
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Tuesday, May 1, 2012

FAGER’S ISLAND, LANDMARK DESTINATION IN OCEAN CITY, MARYLAND, SELECTS MICROS AS ITS TECHNOLOGY PARTNER

Press release:


FAGER’S ISLAND, LANDMARK DESTINATION IN OCEAN CITY, MARYLAND, SELECTS MICROS AS ITS TECHNOLOGY PARTNER

Nightlife hotspot forms partnership with leading hospitality technology company and implements highly advanced point-of-service solution to increase revenues and operational efficiencies.
Columbia, MD – May 1, 2012—MICROS Systems, Inc. (NASDAQ:MCRS), a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce that Fager’s Island, a widely treasured destination in Ocean City, Maryland, has implemented an extensive MICROS solution to cut costs and add additional revenues.  Fager’s Island recently went live with a complete solution that includes the MICROS Restaurant Enterprise Solution (RES),  27 MICROS Workstation 5A (WS5A) hardware terminals, 5 tablet devices for mobile orders, 16 MICROS Kitchen Display Systems (KDS), 1 tablet with a wireless scanner for the gift shop, the mymicros.net business intelligence platform with mylabor for labor management,  MICROS’s Table Management software to control consumer dining experiences, MICROS Tabbedout for mobile payments, and a complete PMS interface to allow for smooth room service and billing for its 2 onsite hotels.
After evaluating many different solutions, Fager’s Island selected the MICROS set of solutions to increase its overall bottom line.   With the state-of-the-art and reliable WS5A terminals, its total cost of ownership for hardware will decrease considerably.  By utilizing tablet devices throughout multiple remote bar areas, the wait staff is able to take orders more accurately and efficiently, reduce waste and increase its speed of service.  The MICROS KDS was selected to improve communications between the site’s 4 kitchens, including a remote raw bar, allowing for lower labor costs, better customer service, and vastly improved timing between kitchens.  MICROS’s business intelligence solutions through the mymicros.net platform allows for better decision making, cost controls, and reduced shrinkage.  With the addition of MICROS Tabbedout which allows customers to make payments automatically from their mobile device, table turns are increased, wait times are reduced, and sales increased from patrons that purchase additional rounds at the multiple bar outlets.
“MICROS’s proven service model, hardware durability, business intelligence portal products, and path for future additions of MICROS eCommerce solutions are all reasons why we selected the company for our technology needs,” declared John Fager, Owner of Fager’s Island.  “We are especially pleased to finally have a complete solution that remains stable in our extremely busy environment.  We built a strong partnership with the local MICROS team and we worked together to develop the many programs that are instituted and implemented to best benefit our operations here at Fager’s Island.”
“We are thrilled to have formed this strategic partnership with Fager’s Island after proving the increased return on investment that is realized from MICROS’s solutions,” stated Ed Chapel, Senior Vice President, MICROS North American Distribution.  “With our new direct distribution and local support on the Eastern Shore of Maryland, we look forward to expanding our footprint and service and solutions offerings.”

About Fager’s Island
Fager's Island is an Ocean City, Maryland landmark located in the bay on 60th Street.  Endulge in award-winning bayfront dining featuring fresh seafood and famous Prime Rib at the Fagers's Island Restaurant and Bar.  Watch the most beautiful sunset in town from your hotel room or one of the casual waterfront decks.  Spend your evenening enjoying the night life at Fager’s Island with live bands, deck parties, and special events.  Enjoy the high comfort factor and a unique atmosphere of privacy and solicitude at The Lighthouse Club Hotel which offers twenty-three one-bedroom suites, set admidst the gentle rushes of the natural wetlands with the Isle of Wight Bay lapping at your doorstep.  A stay at The Edge at the Light House, the newest hotel edition at Fager’s Island,  is one that will renew the spirit and refresh the soul with twelve distinctively designed and furnished suites reflecting cosmopolitan sophistication with the simplicity of the beach, each providing uncommon comfort and elegance.  For more information, please visit www.fagers.com.
About MICROS Systems, Inc. 
MICROS Systems, Inc. provides enterprise applications for the hospitality and retail industries worldwide. Over 330,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 180 countries, and on all seven continents. In addition, MICROS provides property management systems, central reservation and customer information solutions under the brand MICROS-Fidelio for more than 26,000 hotels worldwide, as well as point-of-sale, loss prevention, and cross-channel functionality through its MICROS-Retail division for more than 100,000 retail stores worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS.
For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Vice President of Marketing at (443) 285-8144 or (866) 287-4736. You can also visit the MICROS website atwww.micros.com or send an email to info@micros.com . Follow MICROS on Facebook ,LinkedIn , YouTube , and the MICROS Blog .
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Monday, April 30, 2012

WAYPOINT SEAFOOD & GRILL IMPLEMENTS MICROS MYRESERVATIONS, OFFERING AN ADDED CONVENIENCE TO CUSTOMERS AND STAFF WITH ONLINE RESERVATIONS

Press release:


WAYPOINT SEAFOOD & GRILL IMPLEMENTS MICROS MYRESERVATIONS, OFFERING AN ADDED CONVENIENCE TO CUSTOMERS AND STAFF WITH ONLINE RESERVATIONS

Columbia, MD – April 30, 2012—MICROS Systems, Inc. (NASDAQ:MCRS), a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce that Waypoint Seafood & Grill, a popular restaurant located in Williamsburg, VA, has successfully implemented the new MICROS myreservations Internet booking engine to allow customers to secure online restaurant reservations directly via the Waypoint Seafood & Grill website.  The Waypoint Seafood & Grill, which specializes in Southern Coastal Cuisine, was the first US site to implement MICROS myreservations to enhance the overall guest experience and create a fully integrated technology environment for its employees and guests.
MICROS myreservations allows Waypoint Seafood & Grill’s customers to view real-time seating availability at the restaurant as well as a two-hour window of openings before and after the selected time in the event that seating is limited.  Once a guest selects the desired time, a confirmation message is emailed to the customer and the reservation is sent directly to the MICROS Table Management System (TMS) without the need for any additional entry at the restaurant.  This capability eliminates disruptions to employee workflow and manual errors, and eliminates the need for any costly third-party reservation service.  The fully integrated solution allows the restaurant to match reservations with real-time table statuses and, once the party is seated, the reservation information is linked from the MICROS TMS to the customer’s check on the MICROS point-of-service (POS) solution.
“Our management team was very familiar with the MICROS Restaurant Enterprise Solution (RES) and MICROS TMS from previous locations.  When we opened this restaurant, we wanted to keep the functionality of those MICROS products as well as add the online booking features of MICROS myreservations,” stated Tina Schadler-Phillips, Owner of Waypoint Seafood & Grill.  “With MICROS myreservations, customers are directed to our website to make reservations rather than a third-party site, allowing us to further drive brand recognition and eliminate the need for additional hardware at our hostess stand.”
“By selecting MICROS myreservations, Waypoint Seafood & Grill is provided the best functionality possible by allowing customers to make reservations through its website which is fully integrated with its other MICROS technology solutions,” stated Ed Chapel, Senior Vice President of MICROS North America Distribution.  “We are pleased that Waypoint Seafood & Grill’s management team embraced the fully integrated MICROS product line and that MICROS myreservations has been very successful for them.”
About Waypoint Seafood & Grill
Waypoint Seafood & Grill is a fine dining restaurant located in Williamsburg, VA.  The restaurant opened in December 2011 with renowned Chef Hans Schadler’s return home to Williamsburg.  The seafood-based menu reflects the area’s Southern Coastal Cuisine.  For more information, visit http://www.waypointgrill.com/.
About MICROS Systems, Inc.
MICROS Systems, Inc. provides enterprise applications for the hospitality and retail industries worldwide. Over 330,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 180 countries, and on all seven continents. In addition, MICROS provides property management systems, central reservation and customer information solutions under the brand MICROS-Fidelio for more than 26,000 hotels worldwide, as well as point-of-sale, loss prevention, and cross-channel functionality through its MICROS-Retail division for more than 100,000 retail stores worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS.
For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Vice President of Marketing at (443) 285-8144 or (866) 287-4736. You can also visit the MICROS website atwww.micros.com or send an email to info@micros.com.  Follow MICROS on Facebook, LinkedIn, YouTube, and the MICROS Blog.
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