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Showing posts with label retail. Show all posts
Showing posts with label retail. Show all posts

Wednesday, August 1, 2012

Toshiba Tec and IBM Announce Initial Closing of Acquisition of IBM’s Retail Store Solutions Business and Formation of Toshiba Global Commerce Solutions

Press release:


Toshiba Tec and IBM Announce Initial Closing of Acquisition of IBM’s Retail Store Solutions Business and Formation of Toshiba Global Commerce Solutions

- Toshiba Global Commerce Solutions Operations Begin in USA, Canada, Mexico and Australia
TOKYO, JAPAN and ARMONK, N.Y. - 01 Aug 2012: Toshiba Tec Corporation (TSE: 6588) and IBM (NYSE: IBM) today announced the initial closing of the transaction in which Toshiba Tec will acquire IBM’s Retail Store Solutions (RSS) business. The agreement was announced on April 17, 2012.
Toshiba Tec has established Toshiba Global Commerce Solutions Holdings Corporation, a holding company, of which Toshiba Tec holds 80.1 percent ownership and IBM holds 19.9 percent ownership. Under the holding company, Toshiba Tec also has established Toshiba Global Commerce Solutions, which has begun business operations in four countries: the United States, Canada, Mexico and Australia. Toshiba Global Commerce Solutions has its headquarters in Research Triangle Park, N.C., and is led by Steven D. Ladwig, President & CEO, Toshiba Global Commerce Solutions, Inc. With the newly formed subsidiaries, Toshiba Tec has become the world's leading integrated in-store solutions company, offering products and solutions that provide new value to customers. 
Approximately 500 IBM RSS employees are joining local subsidiaries in the U.S., Canada, Mexico and Australia under the holding company. Subsequent closings will occur in other countries over time, subject to the satisfaction of regulatory requirements and customary closing conditions, as well as local agreements and the employee information and consultation process.  
As part of the transaction, Toshiba Tec and IBM will enter into a multi-year agreement where Toshiba Tec will join IBM’s Smarter Commerce business partner program as a Premier Business Partner for Smarter Commerce. This agreement will help ensure that IBM's portfolio of enterprise-level Smarter Commerce solutions and services, which extends from the corporate data center to the local retail store, and Toshiba Tec's customer-facing retail store solutions, are available to customers worldwide to meet the growing demand for multi-channel commerce. 
“Today represents a significant milestone in the history of Toshiba Tec as IBM’s RSS business becomes part of our company and Toshiba Tec will become an IBM Premier Business Partner for Smarter Commerce,” said Mamoru Suzuki, president and CEO, Toshiba Tec. “Toshiba Global Commerce Solutions will allow Toshiba Tec to establish a leading global company offering high quality solutions to the retail market. Our goal is to delight our customers as we continue to expand our presence in the worldwide retail market.” 
“As we have seen over the first half of the year, consumer expectations are rising for flawless retail experiences that extend from the store floor to their favorite mobile device,” said Craig Hayman, general manager, Industry Solutions, IBM Software Group. “By partnering with Toshiba Global Commerce Solutions, we combine IBM’s enterprise offerings with a strong suite of in-store products, expanding our Smarter Commerce capabilities to provide multi-channel buying solutions for the growing Smarter Commerce market opportunity.” 
“Today Toshiba Global Commerce Solutions begins business operations in the U.S., Mexico, Canada and Australia,” said Steven D. Ladwig, President & CEO, Toshiba Global Commerce Solutions, Inc. “We’re thrilled with the opportunity to combine the strengths of two respected IT leaders, and we look forward to serving a global clientele with innovative, integrated, in-store retail solutions.” 
Additional Transaction Details
For the purchase price of $850 million USD, Toshiba Tec Corporation made the first payment to IBM today of a portion of the aggregate purchase price and will pay a second portion on the first anniversary of the closing. The remaining portion will be paid on the third anniversary in exchange for IBM’s 19.9 percent equity interest in Toshiba Global Commerce Solutions Holding Corporation. Thereby, it is intended that Toshiba Global Commerce Solutions Holdings Corporation will become a wholly owned subsidiary of Toshiba Tec.
Overview of Holding Company
Overview of the newly-formed company (U.S.)
  • URL: http://www.toshibagcs.com/
About Toshiba Tec Corporation
  • URL: http://www.toshibatec.co.jp/en/

Thursday, May 3, 2012

BOARDWALK FRESH BURGERS AND FRIES® IMPROVES OPERATIONS AND SUPPORTS RAPID FRANCHISEE EXPANSION WITH MICROS POS AND MYMICROS.NET BUSINESS INTELLIGENCE SOLUTION


BOARDWALK FRESH BURGERS AND FRIES® IMPROVES OPERATIONS AND SUPPORTS RAPID FRANCHISEE EXPANSION WITH MICROS POS AND MYMICROS.NET BUSINESS INTELLIGENCE SOLUTION

Growing QSR chain selects technology partner for all locations due to superior functionality and quality
Columbia, MD – May 3, 2012—MICROS Systems, Inc. (NASDAQ:MCRS), a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce that Boardwalk Fresh Burgers and Fries® has selected MICROS as its restaurant technology partner. Boardwalk Fresh Burgers and Fries® is currently in a rapid growth stage, with contracts for 450+ locations worldwide where MICROS will provide the MICROS Restaurant Enterprise Series (RES) point-of-sale system and the mymicros.net cloud-based reporting and business intelligence platform.
Since 1981, the Maryland-based favorite, Boardwalk Fries®, sister company of Boardwalk Fresh Burgers and Fries®, has served the local community with traditional American food offerings, launching its concept with fresh handcut fries and then adding burgers and other offerings to the menu to meet consumer demand. By 1987 Boardwalk Fries® had locations from coast to coast in the United States, primarily in community shopping malls. However, in 2007 Boardwalk Fresh Burgers and Fries® was born in an effort to meet the consumers’ demand. By taking its new concept into free standing units and strip centers, it could expand its menu options with a focus on fresh products. The brand is now expanding globaly and has partnered with MICROS to support its restaurant technology needs. With its strong worldwide sales, training, serivce, and support network and state-of-the-art solutions, MICROS is able to address the demands of this expanding restaurant chain.
"At the store level, MICROS RES is extremely user friendly for our employees, and we are realizing improved order accuracy with fewer kitchen errors, resulting in an improved customer experience and better bottom line," stated Fran DiFerdinando, Executive Vice-President of Boardwalk Fresh Burgers and Fries®. "From a corporate standpoint, mymicros.net provides our management team real-time reporting and business intelligence. These capabilities allow the team to make time sensitive and immediately actionable decisions, which affect all facets of our business from a local level to the master franchisee to the corporate office."
"We have found that the quality of the software, hardware, and service provided by MICROS surpasses all of our legacy technology," declared Fran DiFerdinando. “We are confident that MICROS will continue to provide us with superior software solutions and service as we expand our operations.”
"We are very excited to have been selected by Boardwalk Fresh Burgers and Fries® for the opportunity to provide the highest level of technology products, support, and service to its corporate and franchised
locations," said Ed Chapel, Senior Vice President of MICROS North American Distribution. "With the large amount of interest in this growing quick-service restaurant chain, we look forward to a long and prosperous partnership with Boardwalk Fresh Burgers and Fries®."
About Boardwalk Fresh Burgers and Fries
In the summer of 1980, brothers Dave and Fran DiFerdinando were strolling down the world famous Boardwalk in Ocean City, Maryland. They, like many other vacationers, had vacationed there as children and would come every summer to enjoy the rides and the legendary fresh-cut fries. They had the idea to make those famous fries accessible to everyone around the country, not just those at the beach.
"Why would customers wait in line for just French fries,” everyone asked? Because they are fresh-cut every morning, cooked multiple times in a special recipe, made to order, lightly salted, and served piping hot. The two brothers opened the first Boardwalk Fries® in White Marsh Mall, White Marsh, Maryland, in 1981 and by 1987 they had franchises from coast to coast. As time passed, customers began asking for more. They wanted a burger to go with their fresh-cut Boardwalk Fries. It couldn't just be any burger; it had to be consistent with their concept of a fresh product. The only solution was a never frozen, hand formed burger that was prepared every morning and made to order. From this original concept, Boardwalk Fresh Burgers and Fries® was born! For more information, visitwww.boardwalkfreshburgersandfries.com
About MICROS Systems, Inc. 
MICROS Systems, Inc. provides enterprise applications for the hospitality and retail industries worldwide. Over 330,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 180 countries, and on all seven continents. In addition, MICROS provides property management systems, central reservation and customer information solutions under the brand MICROS-Fidelio for more than 26,000 hotels worldwide, as well as point-of-sale, loss prevention, and cross-channel functionality through its MICROS-Retail division for more than 100,000 retail stores worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS.
For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Vice President of Marketing at (443) 285-8144 or (866) 287-4736. You can also visit the MICROS website atwww.micros.com or send an email to info@micros.com . Follow MICROS on Facebook ,LinkedIn YouTube , and the MICROS Blog .
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Tuesday, May 1, 2012

FAGER’S ISLAND, LANDMARK DESTINATION IN OCEAN CITY, MARYLAND, SELECTS MICROS AS ITS TECHNOLOGY PARTNER

Press release:


FAGER’S ISLAND, LANDMARK DESTINATION IN OCEAN CITY, MARYLAND, SELECTS MICROS AS ITS TECHNOLOGY PARTNER

Nightlife hotspot forms partnership with leading hospitality technology company and implements highly advanced point-of-service solution to increase revenues and operational efficiencies.
Columbia, MD – May 1, 2012—MICROS Systems, Inc. (NASDAQ:MCRS), a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce that Fager’s Island, a widely treasured destination in Ocean City, Maryland, has implemented an extensive MICROS solution to cut costs and add additional revenues.  Fager’s Island recently went live with a complete solution that includes the MICROS Restaurant Enterprise Solution (RES),  27 MICROS Workstation 5A (WS5A) hardware terminals, 5 tablet devices for mobile orders, 16 MICROS Kitchen Display Systems (KDS), 1 tablet with a wireless scanner for the gift shop, the mymicros.net business intelligence platform with mylabor for labor management,  MICROS’s Table Management software to control consumer dining experiences, MICROS Tabbedout for mobile payments, and a complete PMS interface to allow for smooth room service and billing for its 2 onsite hotels.
After evaluating many different solutions, Fager’s Island selected the MICROS set of solutions to increase its overall bottom line.   With the state-of-the-art and reliable WS5A terminals, its total cost of ownership for hardware will decrease considerably.  By utilizing tablet devices throughout multiple remote bar areas, the wait staff is able to take orders more accurately and efficiently, reduce waste and increase its speed of service.  The MICROS KDS was selected to improve communications between the site’s 4 kitchens, including a remote raw bar, allowing for lower labor costs, better customer service, and vastly improved timing between kitchens.  MICROS’s business intelligence solutions through the mymicros.net platform allows for better decision making, cost controls, and reduced shrinkage.  With the addition of MICROS Tabbedout which allows customers to make payments automatically from their mobile device, table turns are increased, wait times are reduced, and sales increased from patrons that purchase additional rounds at the multiple bar outlets.
“MICROS’s proven service model, hardware durability, business intelligence portal products, and path for future additions of MICROS eCommerce solutions are all reasons why we selected the company for our technology needs,” declared John Fager, Owner of Fager’s Island.  “We are especially pleased to finally have a complete solution that remains stable in our extremely busy environment.  We built a strong partnership with the local MICROS team and we worked together to develop the many programs that are instituted and implemented to best benefit our operations here at Fager’s Island.”
“We are thrilled to have formed this strategic partnership with Fager’s Island after proving the increased return on investment that is realized from MICROS’s solutions,” stated Ed Chapel, Senior Vice President, MICROS North American Distribution.  “With our new direct distribution and local support on the Eastern Shore of Maryland, we look forward to expanding our footprint and service and solutions offerings.”

About Fager’s Island
Fager's Island is an Ocean City, Maryland landmark located in the bay on 60th Street.  Endulge in award-winning bayfront dining featuring fresh seafood and famous Prime Rib at the Fagers's Island Restaurant and Bar.  Watch the most beautiful sunset in town from your hotel room or one of the casual waterfront decks.  Spend your evenening enjoying the night life at Fager’s Island with live bands, deck parties, and special events.  Enjoy the high comfort factor and a unique atmosphere of privacy and solicitude at The Lighthouse Club Hotel which offers twenty-three one-bedroom suites, set admidst the gentle rushes of the natural wetlands with the Isle of Wight Bay lapping at your doorstep.  A stay at The Edge at the Light House, the newest hotel edition at Fager’s Island,  is one that will renew the spirit and refresh the soul with twelve distinctively designed and furnished suites reflecting cosmopolitan sophistication with the simplicity of the beach, each providing uncommon comfort and elegance.  For more information, please visit www.fagers.com.
About MICROS Systems, Inc. 
MICROS Systems, Inc. provides enterprise applications for the hospitality and retail industries worldwide. Over 330,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 180 countries, and on all seven continents. In addition, MICROS provides property management systems, central reservation and customer information solutions under the brand MICROS-Fidelio for more than 26,000 hotels worldwide, as well as point-of-sale, loss prevention, and cross-channel functionality through its MICROS-Retail division for more than 100,000 retail stores worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS.
For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Vice President of Marketing at (443) 285-8144 or (866) 287-4736. You can also visit the MICROS website atwww.micros.com or send an email to info@micros.com . Follow MICROS on Facebook ,LinkedIn YouTube , and the MICROS Blog .
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Monday, April 30, 2012

WAYPOINT SEAFOOD & GRILL IMPLEMENTS MICROS MYRESERVATIONS, OFFERING AN ADDED CONVENIENCE TO CUSTOMERS AND STAFF WITH ONLINE RESERVATIONS

Press release:


WAYPOINT SEAFOOD & GRILL IMPLEMENTS MICROS MYRESERVATIONS, OFFERING AN ADDED CONVENIENCE TO CUSTOMERS AND STAFF WITH ONLINE RESERVATIONS

Columbia, MD – April 30, 2012—MICROS Systems, Inc. (NASDAQ:MCRS), a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce that Waypoint Seafood & Grill, a popular restaurant located in Williamsburg, VA, has successfully implemented the new MICROS myreservations Internet booking engine to allow customers to secure online restaurant reservations directly via the Waypoint Seafood & Grill website.  The Waypoint Seafood & Grill, which specializes in Southern Coastal Cuisine, was the first US site to implement MICROS myreservations to enhance the overall guest experience and create a fully integrated technology environment for its employees and guests.
MICROS myreservations allows Waypoint Seafood & Grill’s customers to view real-time seating availability at the restaurant as well as a two-hour window of openings before and after the selected time in the event that seating is limited.  Once a guest selects the desired time, a confirmation message is emailed to the customer and the reservation is sent directly to the MICROS Table Management System (TMS) without the need for any additional entry at the restaurant.  This capability eliminates disruptions to employee workflow and manual errors, and eliminates the need for any costly third-party reservation service.  The fully integrated solution allows the restaurant to match reservations with real-time table statuses and, once the party is seated, the reservation information is linked from the MICROS TMS to the customer’s check on the MICROS point-of-service (POS) solution.
“Our management team was very familiar with the MICROS Restaurant Enterprise Solution (RES) and MICROS TMS from previous locations.  When we opened this restaurant, we wanted to keep the functionality of those MICROS products as well as add the online booking features of MICROS myreservations,” stated Tina Schadler-Phillips, Owner of Waypoint Seafood & Grill.  “With MICROS myreservations, customers are directed to our website to make reservations rather than a third-party site, allowing us to further drive brand recognition and eliminate the need for additional hardware at our hostess stand.”
“By selecting MICROS myreservations, Waypoint Seafood & Grill is provided the best functionality possible by allowing customers to make reservations through its website which is fully integrated with its other MICROS technology solutions,” stated Ed Chapel, Senior Vice President of MICROS North America Distribution.  “We are pleased that Waypoint Seafood & Grill’s management team embraced the fully integrated MICROS product line and that MICROS myreservations has been very successful for them.”
About Waypoint Seafood & Grill
Waypoint Seafood & Grill is a fine dining restaurant located in Williamsburg, VA.  The restaurant opened in December 2011 with renowned Chef Hans Schadler’s return home to Williamsburg.  The seafood-based menu reflects the area’s Southern Coastal Cuisine.  For more information, visit http://www.waypointgrill.com/.
About MICROS Systems, Inc.
MICROS Systems, Inc. provides enterprise applications for the hospitality and retail industries worldwide. Over 330,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 180 countries, and on all seven continents. In addition, MICROS provides property management systems, central reservation and customer information solutions under the brand MICROS-Fidelio for more than 26,000 hotels worldwide, as well as point-of-sale, loss prevention, and cross-channel functionality through its MICROS-Retail division for more than 100,000 retail stores worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS.
For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Vice President of Marketing at (443) 285-8144 or (866) 287-4736. You can also visit the MICROS website atwww.micros.com or send an email to info@micros.com.  Follow MICROS on Facebook, LinkedIn, YouTube, and the MICROS Blog.
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Cabela's Inc. Selects SAP to Support Retail Expansion, Increase Customer Service

Press release:


Cabela's Inc. Selects SAP to Support Retail Expansion, Increase Customer Service

SAP NEWSBYTE - SAP America Inc., a subsidiary of SAP AG (NYSE: SAP), today announced thatCabela's Incorporated has selected the SAP® Point-of-Sale (SAP POS) application to support its retail expansion and enhance its legendary customer experience. Cabela's®, the World’s Foremost Outfitter® of hunting, fishing and outdoor gear, will leverage out-of-the-box functionality inherent in SAP POS to provide increased customer service, as well as system and sales associate efficiency.
"It is at the point of sale that our customers receive the last impression of our retail stores," said Michael Copeland, executive vice president and chief operations officer, Cabela's. "A faster, more efficient system will result in increased sales associate productivity and provide improved service at this vital customer touch point."
Part of the SAP® for Retail solution portfolio, SAP POS provides fast, secure and friendly customer experiences anytime, anywhere, and adapts quickly to changing business needs. The application allows retailers to customize the shopping experience and support better omni-channel operations with seamless store, Web and mobile integration. With SAP POS, employees can learn the functionality quickly and the retailer can benefit from improved staff productivity and lower operating costs while achieving greater flexibility.
"During the deployment of SAP POS, emphasis will be placed on using out-of-the-box functionality and limiting customizations," said Dave Kardesh, vice president and chief information officer, Cabela's. "Integration of cross-channel functionality will be incorporated along with other features that our customers are looking for."
"We are pleased to have Cabela's embrace SAP's newest release of point-of-sale software for retail stores in order to deliver an outstanding customer experience," said Michael Schulze, senior vice president and general manager, Retail, SAP. "We look forward to continued collaboration with one of North America's most innovative recreation brands."
For more information, visit the SAP Newsroom. Follow SAP on Twitter at @sapnews.