New Samsung Chip Makes Phone Faster Than Laptop

Samsung is set to make mobile devices bigger, faster, and more brilliant in the very near future. The company announced that it has begun mass production on the very first 8-gigabit LPDDR4 Mobile DRAM mobile memory module.

The new chip marks a new benchmark for mobile devices aimed at being the best. In fact, Samsung’s innovation means the best mobile devices likely will have more memory than a lot of laptops and desktop computers.

New Samsung Chip Makes Phone Faster Than Laptop

Press release:

IBM Helps Germany's REAL Hypermarkets Personalize Online Coupons for In-Store Shoppers

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Armonk, N.Y. - 30 Jul 2012: Major retail hypermarket chain REAL, part of Metro Group, worked with IBM (NYSE: IBM) to launch a new electronic coupon system throughout its 320 German stores. This first-of-a-kind digital coupon system, developed with IBM Research scientists, enables consumers to use their mobile phones to find and redeem e-coupons as they shop in stores. This delivers a convenient and personalized service to shoppers, even if they left their paper coupons at home.

REAL hypermarkets, which sell about 80,000 items, from food to electrical appliances to clothing, already conducts the largest coupon program in Germany through the company's "Payback" program. REAL cites customer loyalty programs such as Payback as an important part of their business strategy in the highly competitive retail market. 

REAL's coupon program enables in-store Payback members to use their mobile phones to browse online coupons as they walk through the aisles. Shoppers can choose their favorite coupons from the REAL homepage or a Payback app on their smartphones. In a maximum of 500 milliseconds, the system confirms their choice and transfers an eCoupon to the store's "3V - Value Voucher Validation" coupon system in real time. To redeem the eCoupon, customers display their Payback membership card upon check-out and the transaction is processed automatically. 

Flexible, personalized service for consumers  

For REAL, the electronic system offers a more personalized view of customers and the option to change coupon distribution in real time. Promotions can respond more flexibly to seasonal changes or fashion fads to appeal to ever-changing consumer tastes. 

"In essence, we are simplifying and improving the coupon redemption process," explains Bernd Hasenbank, Head of Point of Sale Solutions at REAL. 

"In the era of Big Data, consumers expect a superior retail experience – which puts pressure on retailers to deliver hyper-personalized services," says Falk Nieder, consultant at IBM Global Business Services. "REAL's e-couponing system demonstrates that retailers can deliver timely and customized coupons so that marketing feels more like a welcomed service." 

REAL expects that it will be receiving several hundred thousand eCoupon queries and eCoupon redemptions per day at the cash registers of it 320 stores. That is not an easy task for the underlying information technology (IT) architecture with a central server. 

The new 3V coupon system at REAL is based on existing IBM solutions at METRO Group, which are compliant with the EPC Information Services Standard (EPCIS) of EPCglobal. The system is based on IBM InfoSphere Traceability Server, a high-performance data storage device, that is able to manage and analyze large amounts of data, integrate master data systems and provide data in real-time for internal and external applications. 

About REAL

REAL - Germany is known for its comprehensive range of brand-name and private-label products that are always fresh and good value for money. In these large-format hypermarkets, customers can find products to cover all of their daily needs quickly and easily, from food to electrical appliances to clothing. real,- hypermarkets are conveniently located, large and with a clear layout.

URL: www.real-hypermarket.com

Press release:

Mountain Lion Available Today From the Mac App Store

CUPERTINO, California—July 25, 2012— Apple® today announced that OS X® Mountain Lion, the ninth major release of the world’s most advanced desktop operating system, is available as a download from the Mac® App Store℠. With more than 200 innovative new features, Mountain Lion includes iCloud® integration, the all new Messages app, Notification Center, system-wide Sharing, Facebook integration*, Dictation, AirPlay® Mirroring and Game Center. Mountain Lion is available as an upgrade from Lion or Snow Leopard for $19.99.

“People are going to love the new features in Mountain Lion and how easy it is to download and install from the Mac App Store,” said Philip Schiller, Apple’s senior vice president of Worldwide Marketing. “With iCloud integration, Mountain Lion is even easier to set up, and your important information stays up to date across all your devices so you can keep editing documents, taking notes, creating reminders, and continue conversations whether you started on a Mac, iPhone or iPad.”

With more than 200 innovative new features, Mountain Lion includes:

• iCloud integration, for easy set up of your Mail, Contacts, Calendar, Messages, Reminders and Notes, and keeping everything, including iWork® documents, up to date across all your devices;
• the all new Messages app, which replaces iChat® and brings iMessage™ to the Mac, so you can send messages to anyone with an iPhone®, iPad®, iPod touch® or another Mac;
• Notification Center, which streamlines the presentation of notifications and provides easy access to alerts from Mail, Calendar, Messages, Reminders, system updates and third party apps;
• system-wide Sharing, to make it easy to share links, photos, videos and other files quickly without having to switch to another app, and you just need to sign in once to use third-party services like Facebook, Twitter, Flickr and Vimeo;
• Facebook integration, so you can post photos, links and comments with locations right from your apps, automatically add your Facebook friends to your Contacts, and even update your Facebook status from within Notification Center;
• Dictation, which allows you to dictate text anywhere you can type, whether you’re using an app from Apple or a third party developer;
• AirPlay Mirroring, an easy way to wirelessly send an up-to-1080p secure stream of what’s on your Mac to an HDTV using Apple TV®, or send audio to a receiver or speakers that use AirPlay; and
• Game Center, which brings the popular social gaming network from iOS to the Mac so you can enjoy live, multiplayer games with friends whether they’re on a Mac, iPhone, iPad or iPod touch.

Additional features in Mountain Lion include the revolutionary new Gatekeeper, which makes downloading software from the Internet safer; Power Nap, which automatically updates your apps and system while your Mac is asleep; and a faster Safari® browser. New features for China include significantly improved text input, a new Chinese Dictionary, easy setup with popular email providers, Baidu search in Safari, and built-in sharing to Sina Weibo and popular video websites Youku and Tudou.

Pricing & Availability
OS X Mountain Lion is available from the Mac App Store for $19.99 (US). Mountain Lion requires Lion or Snow Leopard (OS X v10.6.8 or later), 2GB of memory and 8GB of available space. For a complete list of system requirements and compatible systems, please visit:apple.com/osx/specs. OS X Server requires Mountain Lion and is available from the Mac App Store for $19.99 (US). The OS X Mountain Lion Up-to-Date upgrade is available at no additional charge from the Mac App Store to all customers who purchased a qualifying new Mac system from Apple or an Apple Authorized Reseller on or after June 11, 2012. 

*Facebook integration will be available in an upcoming software update to Mountain Lion.

Apple designs Macs, the best personal computers in the world, along with OS X, iLife, iWork and professional software. Apple leads the digital music revolution with its iPods and iTunes online store. Apple has reinvented the mobile phone with its revolutionary iPhone and App Store, and is defining the future of mobile media and computing devices with iPad.

Oracle Press Release

Navis Deploys Oracle’s Pillar Axiom Storage System To Support Virtualized Engineering and Development Environments

Logistics Technology Leader Optimizes Archive, Disaster Recovery with Oracle’s StorageTek Tape and Storage Archive Manager Software

Redwood Shores, Calif. – July 19, 2012

News Facts

Navis, part of Cargotec Corporation, and the global technology leader for managing the movement of cargo through terminals, has replaced its NetApp storage solutions withOracle’s Pillar Axiom 600 storage systems to support the engineering and development environments for its SPARCS N4 terminal operating system.

Moving to completely virtualize these environments to meet the demands of the business, Navis sought a high performance, scalable tiered storage solution to support both application development and database access.

Following a competitive evaluation, Navis selected Oracle’s Pillar Axiom storage systems over EMC, identifying its Quality of Service (QoS) capability and easy-to-use management capabilities as key factors in its decision.

The Pillar Axiom 600 storage system’s patented Quality of Service (QoS) architecture provides predictable performance and consolidation capabilities that have helped Navis meet ever increasing demands.

Additionally, by leveraging the replication and multi-system management features of the Pillar Axiom 600 storage system, Navis is able to maintain peak performance of its virtual machines, regardless of the types of environments it provisions.

Adding the Pillar Axiom 600 storage system to Navis’ existing Oracle footprint spanningOracle Fusion Middleware, Oracle Database, Oracle VM, and Oracle’s x86 servers, the company is leveraging the benefits of Oracle’s hardware and software engineered together to better serve the needs of its customers.

Navis is using the combination of Oracle’s Sun Storage Archive Manager (SAM) software and Pillar Axiom 600 storage system along with Oracle’s StorageTek tape solutions to automate the management of its data, active to archive, at a significantly lower cost than with disk-only environments.

Oracle’s StorageTek T10000C Tape Drives and Oracle’s StorageTek SL3000 Modular Library System are being employed to build out a robust disaster recovery solution. While the company evaluated other solutions, Navis chose Oracle’s tape drives for their high performance with significantly better ROI.

Navis plans to deploy an additional Pillar Axiom 600 Storage System in its Chennai, India data center, leveraging the Pillar Axiom MaxRep capabilities to replicate between Chennai and its data center in Oakland, Calif.

Supporting Quote

• “Navis was in the midst of transitioning to a virtualized environment and we needed a storage solution that would provide the performance and flexibility to meet the rapidly changing demands of our business and our customers,” said Stephen Schleiger, manager of Systems Engineering, Navis. “It was clear from the beginning that Oracle’s Pillar Axiom Storage Systems, with its QoS capabilities, would be able to provide the performance, scalability and manageability we need for the long term, and at much lower cost.”

Supporting Resources

Oracle Storage

Oracle’s Pillar Axiom 600

Oracle’s Sun Storage Archive Manager

Oracle’s StorageTek T10000C Tape Drive

Oracle’s StorageTek SL3000 Modular Library System

Navis

About Oracle

Oracle engineers hardware and software to work together in the cloud and in your data center. For more information about Oracle (NASDAQ:ORCL), visit http://www.oracle.com/.

Press release:

CUSTOMER SUCCESS: MemorialCare Health System Improves Its Own IT Health

BMC Software helps major hospital network improve patient satisfaction

HOUSTON, July 16, 2012 – To serve a network of six leading hospitals across southern California, MemorialCare Health System (MHS) relies on highly specialized technology to diagnose and treat patients. For obvious reasons, it’s absolutely necessary that computer systems work flawlessly.

Streamlined IT operations are a key factor in making sure the hospital network runs smoothly. Before selecting BMC Software, MHS could not efficiently manage IT requests from all of its medical facilities. What’s more, the hospital system did not have an automated system to track computer and software assets in real time.

This collective gap in the MHS IT management capability had a direct and profoundly negative effect on customer satisfaction.

“Prior to selecting BMC Software, we had no way of determining the number of IT assets we had. We spent an exorbitant amount of time gathering this information and manually entering it into a database,” explained Terolyn Phinsee, project manager at MHS. “Today, our successful implementation of BMC Track-It! has produced a measurable increase in customer satisfaction, with an overall score of 95 percent for ‘quick response to issue.’”

The Challenge

MHS lacked an efficient method for tracking and assigning help desk requests between hospitals. The company also needed a way to track hospital hardware and software assets in real time, without inundating internal IT resources. Finally, MHS needed to ensure it was compliant with healthcare security regulations such as HIPPA Administrative Safegaurds.

The Solution

MHS reviewed a number of help desk solutions, including the FrontRange HEAT product. The hospital network selected the Track-It! solution from BMC Software for its superior customization capabilities, ease of use, flexibility and automated workflow.

Benefits

The BMC solution was in full production at MHS within eight hours. Once implemented, the organization experienced the following immediate benefits:

• Increased employee and patient satisfac­tion with IT service and support
• Real-time view of all computer and software assets across all six hospitals and the ability to assign work orders to techni­cians at any site
• Improved help desk agent workflow to quickly and efficiently solve IT problems and requests
• Improved compliance to healthcare regulations such as HIPPA

For more information on the MHS implementation and the BMC Track-It! solution, please visit:

• Read the full case study here
• Access the BMC Track-It! Customer Community
• Follow @BMC_TrackIt  on Twitter
• Become a fan of BMC on Facebook

Business Runs on IT. IT Runs on BMC Software.

Business runs better when IT runs at its best. That's why more than 20,000 IT organizations – from the Global 100 to the smallest businesses – in over 120 countries rely on BMC Software (NASDAQ: BMC) to manage their business services and applications across distributed, mainframe, virtual and cloud environments. With the leading Business Service Management platform, Cloud Management, and the industry’s broadest choice of IT management solutions, BMC helps customers cut costs, reduce risk and achieve business objectives. For the four fiscal quarters ended March 31, 2012, BMC revenue was approximately $2.2 billion.

Microsoft Ushers in the 'Era of the Cloud OS'

Press release:

Microsoft Ushers in the 'Era of the Cloud OS'

June 11, 2012

Company shares updates to cloud platform and developer tools.

inShare14

ORLANDO, Fla. — June 11, 2012 — Today at the 20th annual TechEd North America conference, Microsoft Server and Tools Business President Satya Nadella welcomed a sold-out crowd of more than 10,000 to the era of the cloud operating system (OS) for infrastructure. Nadella described how the cloud OS drives both the modern datacenter and enables the development and management of modern applications, demonstrating how customers can benefit from this transformation with agility, focus and lower costs. He also announced updates to the company’s developer tools and availability of the next release of Windows Intune, the company’s cloud-based solution for PC and mobile device management and security.

Built on decades of experience gleaned from running massive datacenters at scale, Windows Server 2012 is the cloud-optimized server OS for customers of all sizes, and Windows Azure, updated with new services and features, delivers both infrastructure-as-a-service and platform-as-a-service capabilities. Built to complement each other with consistent development, management and identity, they make it easier to create, migrate, deploy and manage applications across public, private and hybrid clouds.

“The operating system does two things: it looks after the hardware, and it provides a platform for applications. The modern datacenter and modern apps put more pressure than ever on infrastructure to become truly cloud-optimized, and that’s where Microsoft builds on our legacy with the OS to help our customers,” Nadella said. “Microsoft is your partner in the transformation of IT because only Microsoft offers the modern, yet familiar, platform that enables you to connect with the cloud on your terms.”

Connecting With the Cloud

Every customer’s path to the cloud will be unique, which is why Microsoft Corp. is optimizing its technologies and tools so customers can easily connect to public, private or hybrid clouds when they are ready. Customers, such as Aflac Inc., ING Direct and Tribune Co., are already working with Microsoft to expand their datacenters into the cloud to scale on demand and help reduce infrastructure costs.

“Delivering content to thousands of users across multiple devices and platforms requires a level of infrastructure that’s easier to manage and more affordable with the cloud,” said Denise Schuster, senior vice president of Digital Innovations for Tribune Company. “We are currently using various methods to deliver content via cloud services, and we’re moving our digital content to Windows Azure to help us find new ways to better deliver a targeted, more personalized experience for our customer base.”

To ease customers’ transitions to the cloud, Microsoft underscored the release candidate of Windows Server 2012, recent updates to Windows Azure and the release of Windows Intune. Together, these new releases make it even easier for customers to leverage one modern operating system across public, private and hybrid clouds and manage a multitude of devices connected to those clouds.

• Windows Server 2012 Release Candidate (RC). Released May 31, 2012, the Windows Server 2012 RC is available for customers to download and evaluate today. Advancements in storage, networking and scalability have been drawn from Microsoft’s experience running public cloud services.

• Windows Azure. Windows Azure is newly updated with preview support for Virtual Machine and Virtual Network, support for Windows and Linux images, and additional support for Java and Python.

• Windows Intune. The next release of Windows Intune, now available athttp://www.microsoft.com/en-us/windows/windowsintune/pc-management.aspx, includes expanded management and security benefits through mobile device management and adds people-centric management capabilities and upgrade rights to the latest version of Windows.

Enabling Developers With Cloud Tools

To streamline and accelerate application development and deployment, Microsoft Team Foundation Service, an application lifecycle management tool hosted on Windows Azure, is now even easier for teams to integrate into their development process. Team Foundation Service features collaboration tools, a code repository, and powerful reporting and traceability tools to help teams more effectively manage software development. Beginning today, a public preview of Team Foundation Service is available at http://tfspreview.com.

To help developers and IT professionals build immersive experiences that scale across devices and the cloud, the company announced that Microsoft LightSwitch, an easy-to-use development tool for quickly building applications, will now render HTML5. Integrating HTML5 into LightSwitch will enable developers using the tool to target any device or platform supporting HTML5.

Those who want to learn more about today’s news or watch the keynotes should visit the TechEd North America 2012 virtual press kit. Those who want additional context on the news should visit Satya Nadella’s post on the Official Microsoft Blog.

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.

Diebold Installs, Monitors Fire And Security System For Patriot Bank

Press release:

10 May 2012

Diebold Installs, Monitors Fire And Security System For Patriot Bank

Diebold to provide physical branch equipment, security/fire system offerings and monitoring

NORTH CANTON, Ohio – Diebold, Incorporated’s (NYSE: DBD) state-of-the-art security and fire system offerings will be a key component of Patriot Bank’s new two-story flagship office in Tulsa, Okla. These new offerings are in addition to Diebold’s physical branch equipment and monitoring services.

Through Diebold’s advanced fire and security systems technology, Patriot Bank will have 24/7 real-time access to a variety of security and enterprise data, enabling a more proactive approach to enhancing security and ensuring organizational efficiency.

“When we decided to build a new headquarters three times the size of our current main branch, we wanted to design something inviting and secure for both our customers and our employees,” said Jeff Snow, area vice president, retail manager, Patriot Bank. “We sought a security provider that could help us integrate security and fire detection solutions into our building plans from the very beginning and found Diebold’s experience and expertise in this field to be very valuable. The whole package Diebold offered was integral in helping us achieve our goals.”

Diebold’s award-winning Monitoring Center will protect Patriot Bank’s headquarters with alarms, access control, surveillance solutions and alarm monitoring. Diebold Fire and Life Safety is a nationwide program delivering fire detection hardware, monitoring and services for small-footprint facilities. The company combines fire with burglar alarm and monitoring services to serve as a true single-source security provider.

“Our extensive services infrastructure and advanced technology enables Diebold to deliver an end-to-end solution for Patriot Bank,” said Mychal Kempt, vice president, North American sales and service operations, Diebold. “We are excited about this new opportunity and believe our expertise as security providers will only enhance the customer and employee experience.”


About Patriot Bank
Patriot Bank, serving the Tulsa metro area, was founded on the priniciples of integrity, honesty, dependability, and a collective resolve to serve the community. Patriot Bank prides itself on being a bank the customer can depend on, as well as a financial advocate and trusted advisor. Visit the company’s website at https://www.patriotbankok.com.

About Diebold
Diebold, Incorporated is a global leader in providing integrated self-service delivery and security systems and services. Diebold employs more than 16,000 associates with representation in nearly 90 countries worldwide and is headquartered in the Canton, Ohio region, USA. Diebold is publicly traded on the New York Stock Exchange under the symbol ‘DBD.’ For more information, visit the company’s website at www.diebold.com or follow the company on Twitter: http://www.twitter.com/diebold_inc.

Press release:

SAP® Applications Certified for Oracle SPARC SuperCluster

Pre-Integrated Engineered System Enables SAP Customers to Consolidate on a Single System, Speed Deployments, Improve Efficiency and Performance

Redwood Shores, Calif. – April 30, 2012

News Facts

Oracle today announced SAP® applications are now certified for use with the Oracle SPARC SuperCluster T4-4, a general-purpose engineered system designed for maximum simplicity, efficiency, reliability and performance.

SAP infrastructure and applications based on the SAP NetWeaver® technology platform 6.4 and above and certified with Oracle Database 11g Release 2, such as the SAP ERP application and SAP NetWeaver Business Warehouse, can now be deployed using the SPARC SuperCluster T4-4.

The SPARC SuperCluster T4-4 provides an optimized platform for SAP environments that can reduce configuration times by up to 75 percent (1), reduce operating costs up to 50 percent(2), can improve query performance by up to 10x(3), and can improve daily data loading up to 4x(4).

SPARC SuperCluster Delivers Pre-Integrated Infrastructure for SAP Applications

With the SPARC SuperCluster T4-4, customers can:

Consolidate and Simplify – SAP applications, central services and the Oracle Database can be run securely and efficiently on a single engineered system to greatly simplify deployment, management and service of their SAP infrastructure. With its built-in virtualization and high availability capabilities, up to 4TB of memory and up to 10x database storage compression, the SPARC SuperCluster T4-4 can scale to support the largest centralized deployments.

Speed Deployments and Reduce Cost – The SPARC SuperCluster T4-4 provides hardware and software engineered to work together, which is designed to simplify and accelerate application deployment and systems management. Operating system, virtualization and systems management via Oracle Solaris 11, Oracle VM Server for SPARC, and Oracle Enterprise Manager Ops Center 12c are included at no extra cost with Oracle Premier Support services.

Improve Performance and Productivity – Optimized hardware and software - including Oracle Exadata which provides up to 1,000,000 Database Flash IOPS and up to 32 GB/s query throughput – can radically accelerate business queries, reporting, and analysis enabling more informed business decisions. Factory integrated components and comprehensive systems management tools can reduce administrative overhead, helping to free up IT resources.

Supporting Quote

“The Oracle SPARC SuperCluster is an ideal platform for consolidating SAP applications and infrastructure,” said Ganesh Ramamurthy, vice president of engineering, Oracle. “Because the SPARC SuperCluster is a pre-integrated engineered system, it enables data center managers to dramatically reduce their time-to-production for SAP applications to a fraction of what a build-it-yourself approach requires and radically cuts operating and maintenance costs.”

Supporting Resources

Datasheet: Oracle’s SPARC SuperCluster T4-4

Datasheet: Oracle’s SPARC SuperCluster is Now Supported by SAP

Video Podcast: Oracle SPARC SuperCluster

Oracle’s SPARC T4 Servers

Oracle Solaris on OTN

Connect with Oracle Solaris via Facebook, Twitter and LinkedIn

Oracle Hardware on Facebook, Twitter

About Oracle SPARC SuperCluster T4-4

The Oracle SPARC SuperCluster T4-4 is the world’s fastest general purpose engineered system, delivering high performance, availability, scalability and security to support and consolidate multi-tier enterprise applications with web, database and application components. The SPARC SuperCluster T4-4 combines Oracle’s SPARC T4-4 servers running Oracle Solaris 11 with the database optimization of Oracle Exadata, the accelerated processing of Oracle Exalogic Elastic Cloud software, and the high throughput and availability of  Oracle’s Sun ZFS Storage Appliance all on a high speed InfiniBand backplane. Part of Oracle’s engineered systems family, the SPARC SuperCluster T4-4 demonstrates Oracle’s unique ability to innovate and optimize at every layer of technology to simplify data center operations, drive down costs, and accelerate business innovation.  

About Oracle

Oracle engineers hardware and software to work together in the cloud and in your data center. For more information about Oracle (NASDAQ:ORCL), visit www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. SAP, SAP NetWeaver and all SAP logos are trademarks or registered trademarks of SAP AG in Germany and several other countries. Other names may be trademarks of their respective owners.

Footnotes

(1) Comparison based on individual components of SPARC SuperCluster sold separately.
(2) System comparison based on two Sun Fire E25K servers with 288 cores and EMC VMax SE with 87 TB storage capacity versus one SPARC SuperCluster half rack. The software licensed for these systems is based on number of cores and multipliers including Oracle Database Enterprise Edition.
(3) System comparison based on Sun Fire E6900 and SPARC T3 servers versus one SPARC SuperCluster half rack.
(4) System comparison based on one SPARC Enterprise M9000-32 and EMC2 DMX versus one SPARC SuperCluster half rack.

WAYPOINT SEAFOOD & GRILL IMPLEMENTS MICROS MYRESERVATIONS, OFFERING AN ADDED CONVENIENCE TO CUSTOMERS AND STAFF WITH ONLINE RESERVATIONS

Press release:

WAYPOINT SEAFOOD & GRILL IMPLEMENTS MICROS MYRESERVATIONS, OFFERING AN ADDED CONVENIENCE TO CUSTOMERS AND STAFF WITH ONLINE RESERVATIONS

Columbia, MD – April 30, 2012—MICROS Systems, Inc. (NASDAQ:MCRS), a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce that Waypoint Seafood & Grill, a popular restaurant located in Williamsburg, VA, has successfully implemented the new MICROS myreservations Internet booking engine to allow customers to secure online restaurant reservations directly via the Waypoint Seafood & Grill website.  The Waypoint Seafood & Grill, which specializes in Southern Coastal Cuisine, was the first US site to implement MICROS myreservations to enhance the overall guest experience and create a fully integrated technology environment for its employees and guests.

MICROS myreservations allows Waypoint Seafood & Grill’s customers to view real-time seating availability at the restaurant as well as a two-hour window of openings before and after the selected time in the event that seating is limited.  Once a guest selects the desired time, a confirmation message is emailed to the customer and the reservation is sent directly to the MICROS Table Management System (TMS) without the need for any additional entry at the restaurant.  This capability eliminates disruptions to employee workflow and manual errors, and eliminates the need for any costly third-party reservation service.  The fully integrated solution allows the restaurant to match reservations with real-time table statuses and, once the party is seated, the reservation information is linked from the MICROS TMS to the customer’s check on the MICROS point-of-service (POS) solution.

“Our management team was very familiar with the MICROS Restaurant Enterprise Solution (RES) and MICROS TMS from previous locations.  When we opened this restaurant, we wanted to keep the functionality of those MICROS products as well as add the online booking features of MICROS myreservations,” stated Tina Schadler-Phillips, Owner of Waypoint Seafood & Grill.  “With MICROS myreservations, customers are directed to our website to make reservations rather than a third-party site, allowing us to further drive brand recognition and eliminate the need for additional hardware at our hostess stand.”
“By selecting MICROS myreservations, Waypoint Seafood & Grill is provided the best functionality possible by allowing customers to make reservations through its website which is fully integrated with its other MICROS technology solutions,” stated Ed Chapel, Senior Vice President of MICROS North America Distribution.  “We are pleased that Waypoint Seafood & Grill’s management team embraced the fully integrated MICROS product line and that MICROS myreservations has been very successful for them.”

About Waypoint Seafood & Grill
Waypoint Seafood & Grill is a fine dining restaurant located in Williamsburg, VA.  The restaurant opened in December 2011 with renowned Chef Hans Schadler’s return home to Williamsburg.  The seafood-based menu reflects the area’s Southern Coastal Cuisine.  For more information, visit http://www.waypointgrill.com/.

About MICROS Systems, Inc.
MICROS Systems, Inc. provides enterprise applications for the hospitality and retail industries worldwide. Over 330,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 180 countries, and on all seven continents. In addition, MICROS provides property management systems, central reservation and customer information solutions under the brand MICROS-Fidelio for more than 26,000 hotels worldwide, as well as point-of-sale, loss prevention, and cross-channel functionality through its MICROS-Retail division for more than 100,000 retail stores worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS.

For more information on MICROS and its advanced information technology solutions for the hospitality industry, please contact Louise Casamento, Vice President of Marketing at (443) 285-8144 or (866) 287-4736. You can also visit the MICROS website atwww.micros.com or send an email to info@micros.com.  Follow MICROS on Facebook, LinkedIn, YouTube, and the MICROS Blog.

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