We don’t seem to have talked here about tech support scams lately, but that doesn’t mean they’ve gone away, as the continuing flow of comments to our previous articles on the topic bears witness. (Indeed, I still get the occasional call of this type, along with PPI scams and offers to help me with my claim for a road accident I haven’t actually had.)
Since this is going to be quite a wide-ranging article, here’s a brief reminder of how the basic scam works, extracted from the paper presented by myself, Martijn Grooten, Craig Johnston and Steve Burn at Virus Bulletin in 2012.
Tech Support Scammers with Teeth
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