Staples Inc. has announced it has teamed up with Facebook to enable Facebook Messenger functionalities on its mobile website. This simply means that Staples mobile users will now be able to use Messenger for customer service interactions.
Staples mobile customers who are interested in the service can now sign up to chat with sales and customer service specialists for post-sales support and any other form of shopping assistance. Users will also be able to opt-in to receive personalized updates, like payment, confirmation and shipment notifications. This instant form of assistance will definitely save many business owners time as they get their questions answered quickly and at minimal cost.
Staples Using Messenger Chat On Its Mobile Website
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