CUSTOMER SUCCESS: College of Marin Gets Even Smarter with BMC Software

BMC provides single pane of glass for managing IT environment

SAN FRANCISCO, July 30, 2012 – California community colleges have been hit hard with budget cuts, most recently facing a $149 million cut in February 2012. With limited IT resources, the College of Marin needed to find a way to cost-effectively manage the technology needs of more than 10,000 students.

The Challenge

Budget cuts left the College of Marin with one option: Reduce IT expenses and increase efficiencies without having a negative impact on students and faculty. With departmental budgets under constant scrutiny, the IT team needed a solution that would offer visibility into how to allocate IT resources, while providing the highest level of service to the college‘s community.

“We were in desperate need of a technology solution that would provide a holistic view of our IT environment – from tracking software licenses to eliminating redundancies,” said Maryann Kaehler, system support administrator for College of Marin.

The Solution

The College of Marin chose the BMC Track-It! solution from BMC Software (NASDAQ: BMC) based on functionality and price compared with competitive offerings. The solution has been deployed across all labs and classrooms as a way to track and manage all of the college’s IT assets.

“Thanks to BMC Software, our inventory model is now perfect,” said Kaehler. “Every dollar has been well-spent and the solution just keeps getting better.”

Benefits

As a result of the BMC implementation, the College of Marin has been able to increase efficiencies and visibility into its IT environment despite system-wide budget cuts. The college can now explore more ways to streamline efforts as time goes on such as managing and monitoring work orders from anywhere.

Kaehler added, “The ability to easily retire assets and re-allocate software licenses is absolutely wonderful. Finally we can keep historical records to ensure better asset control, compliance and reporting. We are getting our money’s worth. And best of all, we don’t have to use a spreadsheet anymore!”

For more information on the college’s implementation and the BMC Track-It! solution, please visit:

• Read the full case study here
• Access the BMC Track-It! Customer Community
• Follow @BMC_TrackIt  on Twitter
• Become a fan of BMC on Facebook

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